A very agitated industrial tenant calls me on the phone.

Tenant:  I’m locked out of my shop. Send someone to open it up immediately!

Me:  I’m so sorry but we don’t have keys to your space. You changed the locks when you moved in.  Have you lost your keys?  Is there something wrong with the lock?

Tenant:  No no no!  I left my keys at home. I need to get inside NOW!

Me: Maybe you should go home and get your keys?

Tenant: WHAT?  You expect me to have my keys with me every day?  You are useless!  What kind of manager are you?

I’m the useless kind, apparently.