I was helping a tenant select a new paint color for his office. Before I could place any orders for materials I needed the tenant to sign off on his choice of paint color. Me: Here you go, just need you to sign here to approve the paint and we’ll get the work scheduled for… Continue reading Dangerous Robot!
Waiting in the courtroom hallway for an eviction hearing. Tenant: You think just because we’re here that you can judge me? Me: I’m not judging you. I’m just here doing my job. Tenant: That’s right! You can’t judge me. Me: Yep. That’s the judge’s job, not mine. Tenant: What? Me: The judge. In the courtroom.… Continue reading Judge not lest ye be judged
Angry person on phone: I’m going to report you to the city for not fixing my garage door! You are the worst manager we’ve ever had! Me: I’ve told you twice already. I don’t manage your condo! You’re calling the wrong management company. We don’t even handle residential property. Angry person: You’ll say anything to… Continue reading You are the worst manager we have ever had!
A medical office tenant decided to strip and refinish the wood floors in his office in the middle of a week day…inside a multi-story office building filled with other businesses and people. The fumes filled the building and the smell was overwhelming. I immediately stopped him from working and told him that he had to… Continue reading You are not an expert!
Tenant: Why did you send these legal papers to me? Me: It’s for unpaid rent. You haven’t paid the rent. Tenant: I’m very busy! I don’t have time for this! I can’t believe you expect me to stop everything and pay the rent! This is crazy!
Me: You can’t smoke in your office. Tenant: Why? Me: It’s in your lease and it’s against the law. Tenant: For reals? Later I find the same tenant smoking in the stairwell. Me: You can’t smoke in the stairway. Tenant: But you won’t let me smoke in my office!
I’m on the phone with a potential tenant who is calling about renting space in a shopping center. Me: …and what kind of business do you have? Potential Tenant: I can’t tell you. Me: What? Why? I need to know the type of business that you’ll be running. I have to make sure it meets… Continue reading SURPRISE!
This happened during a tour with the owner of an office building. Client: The landscaper is doing a terrible job! Look how dusty the leaves are on these plants! Me: You mean these leaves? On these outside plants? These plants located outside, planted in the dirt, outside the building in the sun and rain and… Continue reading It’s Filthy Out There!
I sent out an announcement to an office building to let the tenants know I was leaving the company. One stopped by my office to say farewell. Tenant: I’m so sorry to hear you’re going. You’ve been the best manager we’ve ever had! Me: Awwww, thanks for saying that! Tenant: No, seriously! The old manager… Continue reading “The Best Manager!”
What comes to mind when I say Commercial Property Manager? Probably nothing. Because we’re the invisible behind the scenes folks who make your day to day lives more comfortable. Did you enjoy stopping by the coffee shop on the way to work this morning? It’s likely the shopping center where it’s located is managed by… Continue reading What do you do again? What is this all about? This is the point where it all starts.
You'll Never Rent In This Town Again! 